It is no suprise that a simple apology can often calm a tense and heated situation. A problem we have now is that many times a person or corporate entity will not apologize because because of the litigious nature of our society. This is a shame since many, but not all, situations only warrant a simple, harmless, but valuable apology. Just a thought here, but if an open apology was not admissible in court as evidence of guilt, maybe we would apologize to the wronged more often, and sue less.
Tuesday, August 10, 2004
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